Help center

Help center

A short guide for first upload and exports.

Recording tips

How to record so the result is good

The quality of the transcript follows the quality of the recording. A few simple habits go a long way.

Speak closer to the mic

On a phone, hold it close to your mouth. On a laptop, a basic headset with a microphone works far better than the built-in one.

Quiet wins

Turn off background music, the TV, and the fan if you can. An echoey empty room is also tricky — somewhere with curtains or a rug records better.

One person at a time

If several people are talking, ask everyone to take turns instead of speaking over each other. We'll label who said what much more reliably.

Really long recording?

If the conversation ran for hours, sometimes it's easier to split it into a few shorter files — easier to listen back, easier to edit.

Which files work

Everyday audio from your phone or computer — voice memos, voice messages, podcasts. Most files just work.

Video files are fine too — we pull the sound out of them. Common things like MP3, M4A, WAV, or MP4 usually don't cause any trouble.

If a file won't upload

The allowed file size and types are shown on the upload page itself. If something's wrong, we'll show you a friendly message that explains it.

Sometimes it just helps to wait a moment and try again. If it still doesn't work — drop us a line in support and we'll help.

Support

Contact support

Send one clear note. We reply by email.

Ready to try it?

Upload a file — we'll transcribe it in a couple of minutes.